Services

What we do

IMACON delivers five interconnected lines of practice — anchored in evaluation methodology and extended through organisational development, project design, applied research and business consulting for organisations that need to bridge development and commercial logic.

Five lines of practice

Evaluation of projects and programmes

We evaluate what matters — and tell you what the data actually says.

Development programmes operate in fast-changing environments, and the question is never simply “did it work?” but “what worked, for whom, under what conditions, and what should change next?”. IMACON conducts independent mid-term, final and ex-post evaluations grounded in the OECD-DAC criteria — relevance, coherence, effectiveness, efficiency, impact and sustainability — and aligned with DeGEval quality standards.

Always mixed methods: desk review, key-informant interviews, focus groups, quantitative analysis where baseline data exists, and participatory feedback workshops that turn findings into recommendations together with the people who will implement them. We go to the field, speak the language and know the local context well enough to ask the right follow-up question.

Evaluation clients and donors include the European Union, UNDP, UNICEF, UNFPA, BMZ, ADA, Sida, DANIDA, USAID, EBRD, the Council of Europe, OSCE, Caritas and Renovabis.

Organisational development

Building institutions that outlast the project cycle.

The hardest problem in development is not designing a good programme but making sure the organisations delivering it keep going after the funding ends. IMACON works with organisations at inflection points: networks trying to professionalise, learning centres that need governance structures, confederations aligning strategy and accountability across dozens of members.

We treat organisational development as a structured intervention, not a generic workshop: a capacity assessment as the starting point, participatory strategic planning that produces documents people actually use, systems proportionate to real institutional capacity, and feedback loops that let organisations adapt. Our approach is documented in the Organisational Viability Toolkit and the IMACON Model.

Project design

From context analysis to fundable, implementable programmes.

Good project design starts with what is actually happening on the ground. We work across the full design cycle — situation analysis, stakeholder mapping, needs assessment, logical framework and theory of change, risk analysis and budget — and produce designs that are technically sound, politically realistic and score well in competitive procurement.

We also train project teams on their own real cases: workshops that end with a grant-ready logframe rather than a certificate. We know what EU, BMZ, ADA, Sida, USAID and multilateral procurement processes expect, because we compete in them regularly.

Applied research

Research that answers the questions practitioners actually have.

Applied research asks useful questions. IMACON conducts studies designed to inform programme decisions and sector strategies — multi-country comparative studies, rapid needs assessments and sector analyses in contexts where reliable secondary data is scarce and fieldwork requires local languages and cultural competence.

We offer standardised research products with predictable scope and timelines: thematic coding of interviews and focus groups (accelerated by locally run language models and validated by senior evaluators), feasibility studies, baseline studies, mapping studies and needs assessments. Our team and network conduct interviews in English, Russian, Polish, German, French, Turkish, Tajik, Uzbek, Kyrgyz, Khmer, Armenian, Georgian and Albanian.

Business consulting

Making development organisations and social enterprises financially viable.

Development organisations and social enterprises exist to serve public goals, but they need viable business models to survive. IMACON helps organisations and companies build revenue strategies, financial systems and operational models that reduce dependency on any single donor — and supports businesses entering the EU market from the East.

We start with financial reality — actual revenue, actual costs, actual pipeline — and design models proportionate to organisational capacity. IMACON consultants have been accredited under the EBRD business advisory programmes since 2007.

Full list of services

Formats we have delivered since 2010 for governmental, international, civic, faith-based and business clients.

  1. Tailor-made management courses and trainings
  2. Design and implementation of capacity-building programmes
  3. Project and programme appraisal, including expert review of applications in sub-granting schemes
  4. Development, adaptation and publication of methodologies, manuals and approaches
  5. Organisational and institutional development
  6. Organisational diagnosis of organisations, networks and associations
  7. Planning, monitoring and evaluation of projects and programmes
  8. Management competence assessment — Clark L. Wilson’s Survey of Management Practices and 360-degree feedback
  9. Facilitation and moderation of strategic sessions and working meetings

Selected projects

A curated selection of recent engagements. For confidentiality reasons most evaluation work cannot be described in detail without the client’s approval — full references are available under NDA.

UNDP Independent Evaluation Office · 2024–2025 · thematic evaluation specialist

UNDP Country Programme Evaluation · Belarus 2021–2025

Independent evaluation of the UNDP country programme across its thematic clusters. Mixed-methods approach with extensive document review, key-informant interviews and stakeholder consultations.

UNDP Independent Evaluation Office · 2025 · thematic evaluation specialist

UNDP Country Programme Evaluation · Tajikistan 2021–2025

Independent country programme evaluation conducted in parallel with regional benchmarking and analysis of the programme’s contribution to SDG outcomes.

Austrian Red Cross · 2025–2026 · team leader

REDpreneur 2.0 · final evaluation

Final evaluation of a €1 million business-skills and enterprise-development programme that builds entrepreneurial capabilities and incubates market-based models for humanitarian and social services across the Middle East, Eastern Europe, the South Caucasus and East Africa.

Caritas Austria · 2025 · senior expert

HOPE programme · mid-term review

Mid-term review of a psychosocial support programme for elderly and vulnerable people. Assessment of relevance, effectiveness and emerging impact with actionable recommendations for the second half of the programme.

Caritas Austria · 2023 · team leader

Inclusion Western Balkans · final evaluation

Final external evaluation of a multi-country social-inclusion programme in Serbia, Montenegro, Albania, Kosovo and Bosnia and Herzegovina, funded by KZE and Renovabis. Team-leader role with field coordination in five countries.

Renovabis · 2024 · team leader

Rural communities in Armenia · multi-phase evaluation

External final evaluation of two phases of rural community development in the north-western Armenian provinces of Shirak and Lori. OECD-DAC criteria with a comparative analysis across phases.

DVV International / BMZ · Cambodia, Kyrgyzstan, Tajikistan, Uzbekistan, Palestine

Digitalisation and marginalisation in adult learning · multi-country study

Parallel country studies and a cross-country analysis of how the shift to digital learning affects access for marginalised groups — rural isolation, gender, age, ethnicity — and what community-based learning centres can realistically do about it.

Caritas Internationalis · 162 member organisations

MEAL system and Strategic Framework for a global confederation

Design of a monitoring, evaluation, accountability and learning system that works across radically different national contexts and respects subsidiarity, developed alongside the revision of the confederation’s Strategic Framework.

DVV International · Department of Non-Formal Education

Lifelong Learning Centres in Cambodia · impact evaluation and capacity building

Evaluation of a new institutional model — community-based learning centres — at macro, meso and micro levels, followed by support for governance structures, financial planning and management systems of the centres.

DVV International · 2018–2023

Adult education networks in Kyrgyzstan · ex-post and mid-term evaluation

Two-phase evaluation of a network of adult education providers serving unemployed people, prisoners and ex-prisoners, rural women and youth: institutional capacity, strategic planning, public communication and quality of services.

Donors and clients we have worked with

European UnionUNDPUNICEFUNFPAUNIDOIOMUSAIDEBRDIFCBMZADASidaDANIDAPolska PomocCouncil of EuropeOSCECaritas AustriaCaritas InternationalisRenovabisDVV InternationalAustrian Red CrossWorld Council of Churches
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